 Tracy
Brown is President
of Diversity Trends,
LLC, a consulting
and training firm based
in Dallas, Texas.
She helps her clients
improve communication
and customer service
skills, strengthen
their commitment to
multicultural diversity
and align their
people-focused programs
with their strategic
business priorities.
In
the past 5 years
more than 80% of
her business has come
from repeat or referral
business sources.
She has worked with
organizations such
as Harvard University,
Cadbury Schweppes,
Ryder, Texas Health
Resources, SABRE, Inc,
PricewaterhouseCoopers,
Blockbuster Inc,
Rex HealthCare,
American Heart
Association, National
Weather Service, Parkland
Health and Hospital
System, American Express,
U.S. Department of
Energy, Kaiser Permanente,
Texas Society of
CPAs and Federal Aviation
Administration
(FAA).
Tracy's
career includes
working 8 years
as a senior executive
for Kaiser Permanente,
the largest HMO
in the nation. Approximately
30% of her consulting
work is with health
care related organizations
including American
Heart Association,
Tarrant County
Public Health Dept,
Parkland Health
and Hospital System,
Texas Health Resources,
Rex Healthcare,
Greenville Hospital
System and Galderma
Inc. Ms Brown is the
author of the book, "Diagnosis
Diversity: How to
Maximize Diversity
in Health Care
Settings."
Tracy
is the author or
coauthor of five additional
books, including "Breaking
the Barrier of Bias:
The Subtle Influence
of Bias and What
to Do About It." She
also has produced several
audio learning programs
and ebooks, including "motiVersity:
Motivating While
Valuing Diversity."
As an author and
consultant Tracy
has made appearances
on many local radio
and television programs.
She’s
also been interviewed
or featured in Money
Magazine, BLR Reports,
HR Insights, Texas
Business Monthly, HR
Magazine, Heart and Soul
Magazine and other publications.
Tracy has presented
workshops or keynote
speeches for associations
including Society for
Human Resource Management
(SHRM), Black Data
Processing Associations
(BDPA), Association
for Fundraising Professionals,
National Speakers Association,
Federally Employed
Women (FEW), National
League of Women Voters
(NLWV), National
Intramural & Recreational
Sports Association
(NIRSA), Urban League,
The Alliance of Telecommunications
Employees and many
others.
Community service
is a core value
for Tracy. She has
served as a volunteer
leader for more than
a dozen community-based
organizations involved
in health care, the
performing arts and
improving life for
previously homeless
or disadvantaged individuals.
She is also one of
the creators of the
Dallas Dinner Table
process, which brings
people together in
small groups to increase
understanding about
the impact of race
and racism in the daily
lives of local
citizens.
A few
of the nonprofit
organizations for
which she has served
on the Board of Directors
include Dallas
Black Dance Theatre,
Dallas Women’s
Foundation, Sickle
Cell Anemia Foundation
of Dallas, Dallas
Shakespeare Festival,
and Minority Human
Resources Association.
She recently completed
four years of service
on the national Board
of Directors for
The National Association
of African Americans
in Human Resources.
But
Tracy is not all
work and community
service. Whatever city
her business might
take her to you can
often find her relaxing
at a rollerskating
rink, or in the audience
of a play or jazz
concert.
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